Dutch Customer Support Specialist
2 weken geleden
Customer Support Agent Opportunity in Malta
We are seeking a highly skilled and multilingual Customer Support Agent to join our team in Mosta, Malta. As a Dutch Customer Support Agent, you will be responsible for providing exceptional customer service to our clients in the Netherlands.
Key Responsibilities:
- Respond to customer inquiries in a professional and timely manner
- Provide accurate information and assistance to customers in Dutch
- Troubleshoot and resolve customer issues effectively
- Escalate complex issues to the appropriate teams when necessary
- Maintain customer records and update information in the system
- Collaborate with team members to improve overall customer service experience
- Meet and exceed performance targets and KPIs
Requirements:
- Fluent in Dutch (both written and spoken)
- Excellent communication skills in English
- Previous customer service experience is a plus
- Strong problem-solving skills and ability to work under pressure
- Ability to multitask and prioritize workload effectively
- Willingness to relocate to Mosta, Malta with relocation assistance provided
Benefits:
- Competitive salary
- Relocation assistance including accommodation support
- Training and development opportunities
- Friendly and inclusive work environment
- Health and wellness benefits
- Opportunity for career growth within the company
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