Dutch Customer Support Specialist

3 weken geleden


Rotterdam, Zuid-Holland, Nederland Cross Border Talents Voltijd
Dutch Customer Support Agent Role

We are seeking a highly skilled Dutch Customer Support Agent to join our team in Mosta, Malta. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in the Netherlands.

Key Responsibilities:
  • Respond to customer inquiries in a professional and timely manner
  • Provide accurate information and assistance to customers in Dutch
  • Troubleshoot and resolve customer issues effectively
  • Escalate complex issues to the appropriate teams when necessary
  • Maintain customer records and update information in the system
  • Collaborate with team members to improve overall customer service experience
  • Meet and exceed performance targets and KPIs
Requirements:
  • Fluent in Dutch (both written and spoken)
  • Excellent communication skills in English
  • Previous customer service experience is a plus
  • Strong problem-solving skills and ability to work under pressure
  • Ability to multitask and prioritize workload effectively
  • Willingness to relocate to Mosta, Malta with relocation assistance provided
Benefits:
  • Competitive salary
  • Relocation assistance including accommodation support
  • Training and development opportunities
  • Friendly and inclusive work environment
  • Health and wellness benefits
  • Opportunity for career growth within the company


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