Technical Support Specialist

3 weken geleden


Hoorn, Noord-Holland, Nederland beBee Professionals Voltijd
Technical Support Specialist

beBee Professionals is looking for a skilled Technical Support Specialist to join our team. The ideal candidate will possess excellent technical skills and a strong customer service orientation.

The successful candidate will be responsible for:

Providing technical support and troubleshooting assistance to customers

Responding to customer inquiries and resolving issues in a timely and professional manner

Documenting customer interactions and providing feedback to management

Identifying customer needs and providing solutions

Maintaining accurate customer records and updating customer information

The ideal candidate should have:

A minimum of 2 years of technical support experience

Excellent technical skills and a strong customer service orientation

Knowledge of customer service software and databases

Ability to work independently and as part of a team



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