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Field Service Engineering Internship
2 maanden geleden
As a Field Service Engineering Intern at Thermo Fisher Scientific, you will be part of a global team of 3,600 colleagues in the Instrument Services Division. Our Field Service team offers customized service solutions and world-class experts to uniquely address customer needs.
Key Responsibilities:- Shadow a Field Service Engineer to learn the business and experience first-hand what it takes to provide exceptional service to our customers.
- Complete a defined project related to Field Services and the FSE role.
- Present your assigned project and Intern experiences to the Leadership Team at the completion of the Intern Program.
- Participate in a one-day Volunteer Project within your local community.
- Available full-time, circa 35-40 hours/week, for a duration aligned with educational framework.
- Field-based, customer-facing position requiring flexibility to travel to customer sites daily in assigned region.
- Work side-by-side with Field Service Engineer mentors at customer sites.
- Complete assigned project before the end of the Intern Program.
- Represent the company in a positive, professional manner in all dealings with Thermo Fisher Scientific employees, customers, and representatives.
- Ensure the highest level of customer satisfaction with Thermo Fisher Scientific products and services.
- Must be currently enrolled and returning to an accredited education provider studying a higher education qualification in analytical sciences, engineering, or related field.
- Graduating students are eligible only if they are returning to school the following semester to pursue the next level degree.
- Must be in good academic standing.
- Must have a valid driver's license and own transport.
- Conversant in Dutch and English language – written and spoken - essential. French desirable.
- Customer Service work experience is a plus.
- Engineering and/or IT work experience is a plus.
- Knowledge and experience with computer technology including, but not limited to, Microsoft Suites (Excel, Word, Outlook), hardware and software applications, etc.
- Self-starter with a strong desire to learn.
- Self-directed with a passion to deliver an outstanding customer experience.
- Is curious, inquisitive, and innovative with excellent critical thinking skills.
- Ability to manage time to both learn and complete project(s) prior to the end of the Summer Intern Program.
- Strong interpersonal, verbal, and written communication.
- Ability to identify specific problems, determine desired end-result, and the vital tasks needed to solve the problems.
Our Mission is to enable our customers to make the world healthier, cleaner, and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued.
