Field Service Engineering Internship
1 week geleden
We are seeking a highly motivated and talented Field Service Engineering Intern to join our team at Thermo Fisher Scientific. As a Field Service Engineering Intern, you will have the opportunity to work with our experienced team of Field Service Engineers to provide exceptional service to our customers.
About the RoleThe Field Service Engineering Intern will be responsible for assisting our Field Service Engineers in the field, completing projects related to Field Services, and presenting their experiences to the Leadership Team at the completion of the Intern Program. The ideal candidate will have a strong desire to learn, be self-directed, and have excellent critical thinking skills.
Responsibilities- Assist Field Service Engineers in the field to learn the business and experience first-hand what it takes to provide exceptional service to our customers.
- Complete a defined project related to Field Services and the Field Service Engineer role.
- Present experiences to the Leadership Team at the completion of the Intern Program.
- Available full-time, circa 35-40 hours/week, for a duration aligned with educational framework.
- Field-based, customer-facing position requiring flexibility to travel to customer sites daily in assigned region.
- Work side-by-side with Field Service Engineer mentors at customer sites.
- Complete assigned project before the end of the Intern Program.
- Represent the company in a positive, professional manner in all dealings with Thermo Fisher Scientific employees, customers, and representatives.
- Must be currently enrolled and returning to an accredited education provider (university / college or equivalent) studying a higher education qualification – an associate or bachelor's degree or equivalent in analytical sciences, engineering or related field.
- Graduating students are eligible only if they are returning to school the following semester to pursue the next level degree.
- Must be in good academic standing.
- Must have a valid driver's license and own transport.
- Conversant in Dutch and English language – written and spoken - essential. French desirable.
- Customer Service work experience is a plus.
- Engineering and/or IT work experience is a plus.
- Knowledge and experience with computer technology including, but not limited to, Microsoft Suites (Excel, Word, Outlook), hardware and software applications, etc.
- Self-starter with a strong desire to learn.
- Self-directed with a passion to deliver an outstanding customer experience.
- Is curious, inquisitive, and innovative with excellent critical thinking skills.
- Ability to manage time to both learn and complete project(s) prior to the end of the Summer Intern Program
- Strong interpersonal, verbal, and written communication
- Ability to identify specific problems, determine desired end-result, and the vital tasks needed to solve the problems.
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