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Customer Service Expert
2 maanden geleden
About the Role
We are seeking a highly skilled and customer-focused German-speaking customer service agent to join our team at Randstad Multilingual Recruitment. As a customer service representative, you will be the first point of contact for our customers in the German market, providing exceptional service and support to ensure their satisfaction.
Key Responsibilities
- Advise customers on our brand and products, including perfume scents, online purchase, and store locations.
- Inform customers about the status of their orders, delivery, damages, and returns.
Requirements
- Native-level German language skills and C1-level English language skills.
- At least an MBO level 4 qualification.
- Availability to work 32-40 hours per week, including weekends, from 9:00 to 21:00.
- Previous experience in customer service.
- Customer-friendly and commercial approach.
What We Offer
- A serious training program to improve your skills for a lifetime.
- Growth and development opportunities within our company.
- A supportive and fun team environment.
Apply Now
