Front Desk Representative

1 maand geleden


Amsterdam, Noord-Holland, Nederland Kimpton de Witt Voltijd
Join Our Team as a Front Desk Agent

We're looking for a friendly and outgoing individual to join our team as a Front Desk Agent at Kimpton de Witt. As the first point of contact for our guests, you'll be responsible for creating a warm and welcoming atmosphere, ensuring a smooth check-in and check-out process, and providing exceptional customer service.

Key Responsibilities:
  • Provide personalized guest service and ensure a seamless check-in and check-out experience.
  • Assist with guest inquiries and provide recommendations for local attractions and amenities.
  • Manage room reservations and process payments accurately.
  • Collaborate with other departments to ensure guest satisfaction and resolve any issues promptly.
What We're Looking For:
  • Experience in front desk or customer service roles is preferred.
  • Strong communication and organizational skills.
  • A friendly, outgoing personality and a passion for hospitality.
  • Ability to work various shifts, including nights, weekends, and holidays.
  • Fluency in English is essential; Dutch is an advantage.
What We Offer:
  • A competitive salary based on the CLA.
  • Experience Stay at Kimpton De Witt as part of our introduction program.
  • 6 complimentary nights per year at the Lore Group hotels worldwide.
  • Employee and Friends & Family discount rates at the Lore Group hotels.
  • Employee and Friends & Family discount rates at more than 5500 IHG Hotels and all Lore Group hotels.
  • A monthly budget to spend on benefits platform Alleo.
  • Possibility to lease a bike.
  • 50% discount in restaurants & bars at 19 partner hotels in Amsterdam.
  • Free and unlimited appointments per year with a psychologist via OpenUp.
  • A monthly contribution to a pension scheme.
  • A monthly travel allowance.
  • A monthly clothing allowance (if applicable to your position).
  • A yearly shoe allowance.
  • Possibility to take part in a Dutch language course.
  • Freshly prepared meals in the canteen.
  • Discount on supplemental health insurances.

Location: Amsterdam


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