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Front Desk Coordinator

2 maanden geleden

Amsterdam, Noord-Holland, Nederland Kimpton de Witt Voltijd

About the Role

We're seeking a highly skilled and passionate individual to join our Front Desk team at Kimpton de Witt. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Key Responsibilities

  • Manage guest check-ins and check-outs, ensuring a seamless and efficient process
  • Provide personalized recommendations for local attractions and activities
  • Assist with room reservations and process payments accurately
  • Collaborate with other departments to ensure guest satisfaction
  • Resolve any guest issues or concerns promptly and professionally

What We're Looking For

  • Experience in front desk or customer service roles is preferred
  • Strong communication and organizational skills
  • A friendly, outgoing personality and a passion for hospitality
  • Ability to work various shifts, including nights, weekends, and holidays
  • Fluency in English is essential; Dutch is an advantage

What We Offer

  • Experience stay at Kimpton De Witt as part of our introduction program
  • 6 complimentary nights per year at the Lore Group hotels worldwide
  • Employee and Friends & Family discount rates at the Lore Group hotels
  • Employee and Friends & Family discount rates at more than 5500 IHG Hotels and all Lore Group hotels
  • A monthly budget to spend on benefits platform Alleo
  • Possibility to lease a bike
  • 50% discount in restaurants & bars at 19 partner hotels in Amsterdam
  • Free and unlimited appointments per year with a psychologist via OpenUp
  • A monthly contribution to a pension scheme
  • A monthly travel allowance
  • A monthly clothing allowance (if applicable to your position)
  • A yearly shoe allowance
  • Possibility to take part in a Dutch language course
  • Freshly prepared meals in the canteen
  • Discount on supplemental health insurances