Front Office Operations Coordinator
3 weken geleden
We are seeking a motivated and enthusiastic individual to join our Front Office team as a Front Office Operations Coordinator.
About the Role:This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for ensuring the smooth operation of the front desk. You will work closely with other departments to deliver exceptional guest experiences and contribute to the overall success of the hotel.
Key Responsibilities:- Welcome guests and respond to their inquiries in a timely and efficient manner
- Verify guest registration information, process payments, issue room keys, and direct guests to their rooms
- Perform daily tasks on a checklist, including collaborating with other internal departments to ensure guest satisfaction
- Receive and deliver all incoming and outgoing mail and packages
To be successful in this role, you will need to have excellent communication and interpersonal skills, be flexible, and able to work well under pressure. You must also be passionate about delivering exceptional customer service and be eager to learn and develop your skills.
Salary and Benefits:The estimated salary for this role is $35,000 - $45,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement plans, and opportunities for career development.
What We Offer:Meliá Hotels International is a company that values its employees and offers a supportive and inclusive work environment. As a member of our team, you will have access to training and development opportunities, mentorship programs, and a comprehensive benefits package.
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