Houseman - Style Team Member
23 uur geleden
Job Summary:
We are seeking a highly skilled and detail-oriented Houseman to join our Style Team at W Amsterdam. As a Houseman, you will be responsible for ensuring the highest level of cleanliness and organization throughout the hotel, while providing exceptional guest service.
Main Responsibilities:- Guest Services: Welcome and acknowledge each guest with a smile, make eye contact, and use the guest's name when possible.
- Housekeeping: Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Supply Management: Refill supplies and guest amenities in the many storages around the hotel, ensuring stock is always under control.
- Cleaning and Maintenance: Vacuum cleaning of hotel corridors, window washing in the atrium and any other window of the hotel, cleaning bins throughout the hotel, and reporting any maintenance problems, safety hazards, accidents, or injuries.
- Team Collaboration: Communicate with your team and other departments is key. Ensure Stylist have clean linen to their disposal, making their life easier.
- Guest Requests: Make sure guests have all they need: Extra beds, cribs, heaters, amenities and anything else you can think of.
- Experience: Minimum of one-year experience in the same or similar role.
- Language: Fluency in English. Dutch and any other language is appreciated.
- Segment: Experience in the Luxury Segment is an advantage.
- Work Permit: Work Permit for The Netherlands is required.
About W Amsterdam: W Amsterdam is a vibrant and forward-thinking hotel located in the heart of the city. We offer innovative design and luxury in our 238 stylish guest rooms, including 23 suites, three WOW suites and two lavish Extreme WOW Suites. Our guests can indulge in one of our destination restaurants THE DUCHESS and MR PORTER and taste signature sips at our rooftop W Lounge overlooking the Royal Palace and the city lights.
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