Associate Support Consultant

9 uur geleden


Utrecht, Utrecht, Nederland Manhattan Associates Voltijd

About the Role

We are seeking a highly skilled and motivated individual to join our team as a Support Consultant. As a key member of our multicultural team, you will play a critical role in ensuring client satisfaction and the smooth functioning of our solutions.

Key Responsibilities

  • Analyze and resolve functional issues that arise post-implementation in connection with supply chain software solutions.
  • Work with analysts to provide issue resolution utilizing supply chain technologies and perform testing of client-specific enhancements in a timely manner.
  • Provide exceptional client communication, testing, and issue resolution services.
  • Collaborate with the Support team in the Netherlands to achieve these objectives.

Requirements

  • Strong analytical and problem-solving skills.
  • Excellent communication skills, with the ability to work effectively as part of a team.
  • Detail-oriented and customer-focused, with a strong desire to deliver results.
  • Bachelor's degree in logistics, engineering, computer science, mathematics, or equivalent through business experience.
  • Fluent (spoken and written) in English and Dutch, with another European language a plus.
  • Flexibility to work at customer locations up to 20%, sometimes for prolonged engagements within the EMEA region.

What We Offer

  • A dynamic and inclusive work environment that values diversity and innovation.
  • Opportunities for career growth and professional development.
  • A collaborative team culture that fosters open communication and teamwork.
  • A comprehensive benefits package that supports your well-being and success.

How to Apply

We encourage you to connect with our EMEA Recruiter, Keith Mccartney, on LinkedIn or click Apply to learn more about this exciting opportunity.


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