Customer Service Representative for E-commerce

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Tilburg, Noord-Brabant, Nederland beBee Professionals Voltijd
Job Offer:

We are seeking a highly skilled Virtual Assistant for E-commerce Services to provide administrative and customer service support to our e-commerce clients. The ideal candidate will have excellent written and verbal communication skills, experience with customer service and/or e-commerce, and knowledge of customer service software and order processing systems.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process orders and manage customer accounts with accuracy and attention to detail
  • Provide administrative support to e-commerce clients, including data entry and record-keeping
  • Collaborate with cross-functional teams to ensure seamless customer service and order fulfillment
  • Stay up-to-date with industry trends and best practices in customer service and e-commerce


Requirements:

  • Excellent written and verbal communication skills
  • Experience with customer service and/or e-commerce
  • Knowledge of customer service software and order processing systems
  • Ability to work independently and manage multiple tasks
  • Strong organizational and problem-solving skills


What We Offer:

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and detail-oriented individual with a passion for customer service and e-commerce, we encourage you to apply.

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