Customer Service Representative for E-commerce
4 weken geleden
We are seeking a highly skilled Virtual Assistant for E-commerce Services to provide administrative and customer service support to our e-commerce clients. The ideal candidate will have excellent written and verbal communication skills, experience with customer service and/or e-commerce, and knowledge of customer service software and order processing systems.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process orders and manage customer accounts with accuracy and attention to detail
- Provide administrative support to e-commerce clients, including data entry and record-keeping
- Collaborate with cross-functional teams to ensure seamless customer service and order fulfillment
- Stay up-to-date with industry trends and best practices in customer service and e-commerce
Requirements:
- Excellent written and verbal communication skills
- Experience with customer service and/or e-commerce
- Knowledge of customer service software and order processing systems
- Ability to work independently and manage multiple tasks
- Strong organizational and problem-solving skills
What We Offer:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and detail-oriented individual with a passion for customer service and e-commerce, we encourage you to apply.
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