Dutch Language Customer Service Representative
1 maand geleden
Patrique Mercier Recruitment is excited to present a unique chance for a Dutch-speaking customer support representative to join our team in Greece. This role offers a chance to combine customer service skills with the opportunity to experience the vibrant lifestyle of Greece.
We are seeking motivated individuals who are passionate about helping others and ready for a new adventure. If you are interested in this opportunity, we want to hear from you.
- Act as the primary point of contact for Dutch-speaking customers through various channels, including phone, email, and chat.
- Provide accurate information regarding the company's products and services while efficiently resolving customer inquiries.
- Maintain high customer satisfaction by delivering friendly and professional support.
- Document all customer interactions and feedback accurately in the system.
- Collaborate with team members to improve service quality and overall customer experience.
- Stay up-to-date with product knowledge and company policies to assist customers effectively.
- Follow established procedures to ensure compliance and excellent service delivery.
- Fluency in Dutch and English, both written and spoken.
- Previous experience in customer support is beneficial, but not mandatory.
- Exceptional communication and interpersonal skills.
- Strong problem-solving abilities with a customer-centric approach.
- Ability to work independently and manage time effectively.
- Familiarity with customer service software is a plus.
- Reliable internet connection and appropriate home office setup.
- A positive and proactive attitude with a strong desire to learn.
- Willingness to relocate to Greece for the duration of the contract, including accommodation.
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- 2 Extra Salaries Per Year.
- Fully Paid Training.
- Great Salary.
- Fully Paid Relocation Package (flight, transfer, and hotel).
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