Dutch Language Customer Support Specialist

2 weken geleden

Tilburg, Noord-Brabant, Nederland Patrique Mercier Recruitment Voltijd
About the Role

Patrique Mercier Recruitment is excited to present a unique opportunity for a Dutch Speaking Customer Support Representative based in Greece. This role offers a chance to combine customer service skills with the vibrant lifestyle of Greece, including 2 months of paid hotel accommodation.

Key Responsibilities
  • Act as the primary point of contact for Dutch-speaking customers through various channels, including phone, email, and chat.
  • Provide accurate information regarding the company's products and services while efficiently resolving customer inquiries.
  • Maintain high customer satisfaction by delivering friendly and professional support.
  • Document all customer interactions and feedback accurately in the system.
  • Collaborate with team members to improve service quality and overall customer experience.
  • Stay up-to-date with product knowledge and company policies to assist customers effectively.
  • Follow established procedures to ensure compliance and excellent service delivery.
Requirements
  • Fluency in Dutch and English, both written and spoken.
  • Previous experience in customer support is beneficial, but not mandatory.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving abilities with a customer-centric approach.
  • Ability to work independently and manage time effectively.
  • Familiarity with customer service software is a plus.
  • Reliable internet connection and appropriate home office setup.
  • A positive and proactive attitude with a strong desire to learn.
  • Willingness to relocate to Greece for the duration of the contract, including accommodation.
Benefits
  • Private Health Insurance.
  • Training & Development.
  • Performance Bonus.
  • 2 Extra Salaries Per Year.
  • Fully Paid Training.
  • Great Salary.
  • Fully Paid Relocation Package (flight, transfer, and hotel).

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