Application Solutions Specialist
2 weken geleden
Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. With a strong commitment to development, production, marketing, and distribution of components used in hydraulic loading and unloading systems on trucks and trailers, the company has established itself as a trusted partner worldwide.
Position OverviewThe Application Engineer plays a crucial role in increasing sales through customer value creation by ensuring the product performs best in a given application, including the pre-sales process. This involves identifying the best product fit on different sites with specific methods and applications and defining and optimizing customer-specific solutions in collaboration with the customer to ensure efficient and effective technical work-preparations of sold capital equipment superstructures.
Main Responsibilities- Support Sales and customers in defining the best possible product selection and system solution for their operation (pre-sales phase); creating Trailer Win concepts, offer drawings (AutoCad), SEBIS codes;
- Manage 'technical work-preparations' of sold transport solutions, including designs, project folders, proper creation of the technical documentation and quality level;
- Operate internal help desk to answer queries from Sales/customers/product managers/ product specialists on technical issues;
- Provide technical commercial support to Sales team;
- Study the operation and product to make informed recommendations for operational, system or product-related improvements;
- Provide input to R&D engineering (all LoBs) for continuous product improvement and year model upgrades;
- Ensure evaluation and integration of customer feedback;
- Provide all necessary product information that may be required in support of sales;
- Responsible for management of various documentation materials, such as construction guidelines, project files and technical manuals;
- Define and execute trainings for trainers, product managers and customers (country & dealer level);
- Use Hyva global processes and tools for these tasks.
- Bachelor's degree or higher;
- 1-3 years' experience within engineering or production role
- AutoCad, SEBIS codes;
- Automotive, Truck & others standards and practices – nice to have;
- English excellent written and verbal communication skills.
- We care about ecology and are truly sustainable. Not only for the environment but also for social resources;
- We have a highly dynamic and very international work environment;
- We have Great Place to Work certified countries
- We provide a competitive salary which is adjusted on an annual basis in case of good performance;
- We work hybrid and care about your work & life balance;
- You will find nice extras such as various company activities during the year;
We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.
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