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Network Account Manager Specialty Care Inflammation Professional

2 maanden geleden


Capelle ad IJssel, Zuid-Holland, Nederland Pfizer Voltijd
About the Role

The Network Account Manager (NAM) Specialty Care is a key position within Pfizer, responsible for strategically positioning the company and its Immunology and Immunology brands as a partner that accelerates the transition to a patient-centered, sustainable healthcare system.

The NAM Specialty Care designs and implements account plans for assigned strategic accounts, reflecting 1-3 year business objectives to ensure access for patients to the product portfolio.

Main Responsibilities
  • Segmentation and targeting of customers, including decision-making and influencing networks for recently introduced brands and indications.
  • Detailing of assigned products to prescribers based on customer and product lifecycle needs.
  • Connecting and communicating multiple insights from various stakeholders to develop an account plan of action, shared with the CBLs and other relevant colleagues.
  • Disseminating information via multi- and omnichannel communication in the customer target group via the customer preferred channel.
  • Ensuring customer service and support by engaging with customers through both in-person and virtual interactions.
  • Ensuring objectives of the accounts are met, problem-solving complex account/institution challenges.
  • Proactively engaging with strategically positioned stakeholders within Specialty Care and other relevant stakeholders to build smart coalitions around a therapeutic/value proposition.
  • The NAM thinks beyond customer demands and needs, serving as a trusted advisor within the accounts.
  • Responding to customer requests by connecting with cross-functional teams to provide responses and input.
  • Arranging meetings to support communication and education related to our disease areas and brands.
  • Bringing customers together to progress areas of mutual interest related to our therapy areas (e.g., establishing and optimizing cross-sectoral and cross-specialty referral structures).
  • Complying and adhering to legal and financial policies, relevant procedures, and agreed timelines of the organization.
About You
  • Bachelor's degree in life sciences and 7+ years of relevant sales experience in the pharmaceutical industry (preferably as an Account Manager) with an existing customer network.
  • Or master's degree in life sciences and 6 years of relevant Specialty Care sales experience in the pharmaceutical industry with an existing customer network.
  • Driving license.
  • Fluent in the Dutch language and good working language in English.
  • Analytical skills and ability to understand the effects of the external environment on the fundamental drivers of the strategic accounts and their implications on our business; knowledge of the healthcare environment and specifically with regards to relevant products and accounts.
  • Ability to challenge and discuss (un)conventional business solutions with internal and external stakeholders with the aim to establish added value creation and a patient-centered sustainable healthcare environment.
  • Ability to build and maintain account relationships and excellent insight regarding the Decision Making Unit and the overarching networks impacting these accounts.
  • Ability to transfer from transactional to strategic relationships with shared objectives.
  • Ability to communicate effectively and influence stakeholders. Strong written, verbal, and interpersonal communication and listening skills.
  • Result-driven and strong drive for commercial results.
  • Ability to perform and prioritize effectively in stressful circumstances and request timely assistance when required.
  • Team player and Leadership without authority - Capability to ensure colleagues are actively contributing to the account objectives.
  • Ability to set up and implement the strategic (key) account planning according to the milestones.
What We Offer

Pfizer is an innovative company with a pipeline full of innovative medicines for a variety of conditions. As a Pfizer colleague, you'll have the opportunity to maximize the impact of medicines for patients in a variety of ways. In short, you make a real difference.

We are always looking for top talent. We believe you will never stop learning and there will always be a new opportunity for your development. That is why we have broad opportunities in the Belux organization. There are regular opportunities for training or to gain experience in a different field or even advancement to an international position.

We are a large, international organization with people from all over the world. At Pfizer, everyone should be able to be themselves, that's what we strive for and live by.

We know that if you really want to make an impact on people's lives, it's important that your people are at their best. That's why we offer our colleagues good working conditions, such as an appropriate salary and opportunities to work from home. Working a lot of overtime is not the norm for us. We also believe that work and having fun should go hand in hand. That's why, for example, you can participate in all kinds of activities outside of work.