Service Delivery Manager
3 weken geleden
As Quistor continues to grow, we are seeking a skilled Service Delivery Manager to play a key role in maintaining strong customer relationships and improving our services.
Reporting to our international operating team, you will be responsible for bridging the gap between operations and customer, ensuring that IT services are delivered according to terms of service level, business objectives, resources, and quality.
Must-Have Skills:
- 3-5 years of experience in customer communication.
- Strong customer service orientation, with excellent interpersonal skills and a proactive attitude.
- Ability to act as consultant, advisor, customer advocate, and project leader for our clients.
- Able to assess customer feedback to facilitate necessary improvements.
- Proficiency in Spanish and Dutch, with strong verbal and written communication skills in English.
- Ability to communicate effectively and interact with cross-functional teams.
- Self-starter, motivated, well-organized, and company-first mentality.
What We Like About You:
- You are a quick learner, able to absorb and adopt new information.
- You are reliable and provide flawless product delivery.
- You have great knowledge about IT development and the latest trends.
- You combine strong analytical skills with an "I will get this done" attitude.
- You get the best out of your colleagues.
What We Offer:
- Adventure: Being part of a dynamic international operating team.
- Brain Upgrade: The opportunity to learn and further develop your personal set of skills.
- Great Rewards: A wide range of competitive employee benefits.
- Flexibility: Working from home (if desired), planning your own time, and work.
If you are ambitious, committed, and curious about how it feels to work for the Quistor family, send us your resume and a small piece of motivational text in English to jobs@quistor.com, and we will contact you.
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