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Customer Experience Specialist

2 maanden geleden


Vlaardingen, Zuid-Holland, Nederland Vlaamsch Broodhuys Voltijd
Customer Experience Medewerker

Wij zijn op zoek naar een gepassioneerde en resultaatgerichte medewerker die zich kan inzetten voor een topmerk in de horeca- en foodindustrie. Als Customer Experience Medewerker ben je het kloppende hart van ons team en staat je garant voor optimale service.

Je taken:

  • Beantwoorden van inkomende telefoon- en e-mailcontacten
  • Plegen van acquisitie bij zowel bestaande als nieuwe klanten
  • Invoeren van bestellingen en opstellen van offertes
  • Verzorgen van wekelijkse facturatie naar klanten
  • Opstellen en analyseren van salesrapportages
  • Klanten adviseren over ons assortiment
  • Je handelt klachten af met een klantvriendelijke benadering
  • Verzorgen van aftersales

Wat wij bieden:

  • Een leuke, leerzame en inspirerende werkomgeving vanuit ons hoofdkantoor in Vlaardingen
  • Een platte organisatie waar je de vrijheid hebt voor het nemen en (doen) uitvoeren van initiatieven
  • Veel mogelijkheden om jezelf te blijven ontwikkelen op de gebieden die jij nodig hebt
  • 25 vakantiedagen bij een fulltime dienstverband
  • Pensioenregeling
  • 15% personeelskorting op alle Vlaamsch Broodhuys-producten
  • Een leuk en divers team
  • Elke vrijdag een heerlijk Vlaamsch Broodhuys lunch

Wie zijn wij?

Iedereen, iedere dag laten genieten van het beste, lekkerste en gezondste brood is de missie van het Vlaamsch Broodhuys. Wij bakken brood zoals topchefs koken, met hoogwaardige ingrediënten, culinaire bezieling en jarenlange ervaring.

De kernwaarden van het Vlaamsch Broodhuys zijn:

  • Gedreven
  • Gastvrij
  • Écht

Hoe kun je solliciteren?

Solliciteer direct via onderstaande formulier en wie weet verwelkomen we jou binnenkort in ons team.