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Customer Support Specialist

2 maanden geleden


Dordrecht, Zuid-Holland, Nederland TSG Voltijd
Overzicht van de functie

We zijn op zoek naar een klantvriendelijke en servicegerichte medewerker die zich kan vinden in een dynamische en technische omgeving. Als Customer Support Medewerker bij TSG ben je verantwoordelijk voor het bieden van ondersteuning aan klanten en het oplossen van problemen.

Verantwoordelijkheden
  • Ontvangen en verwerken van storingsmeldingen
  • Samenwerken met het team om problemen op te lossen
  • Communiceren met klanten over de status van hun storingen
  • Werken in onregelmatige dagdiensten
Vereisten
  • MBO/HBO werk- en denkniveau
  • Affiniteit met techniek
  • Aantal jaren ervaring in klantcommunicatie is een pre
  • Je bent administratief sterk
  • Goede communicatieve vaardigheden
  • Je hebt een organiserend vermogen
  • Je kan goed zelfstandig en in teamverband werken
  • Je bent klantvriendelijk en servicegericht
Wat wij bieden
  • Een marktconform salaris afhankelijk van leeftijd en ervaring
  • Een bijzondere beloning: dertiende maand
  • 38 vakantiedagen (25 vakantiedagen, 13 adv-dagen) obv een 40-urige werkweek
  • Sommige diensten vanuit huis werken
  • Laptop van de zaak
  • Opleidings- en doorgroeimogelijkheden
  • Een goede pensioenregeling
  • Een vergoeding in de ziektekostenverzekering
  • Elke dag een gratis gezonde lunch