Senior Airport Services Coordinator
4 weken geleden
As a Senior Airport Services Agent, you will be responsible for ensuring that customers receive exceptional service at all touchpoints, from check-in to boarding. You will be the face of Emirates and will be expected to maintain the highest standards of customer service, while also ensuring the smooth operation of airport processes.
Key Responsibilities- Provide exceptional customer service to all passengers, ensuring that their needs are met and exceeded.
- Manage check-in and boarding processes, ensuring that all passengers are processed efficiently and effectively.
- Oversee the handling of baggage, ensuring that all bags are accounted for and delivered to the correct destination.
- Collaborate with other airport teams to ensure seamless operations and minimize delays.
- Monitor and report on airport performance metrics, identifying areas for improvement and implementing changes as needed.
- Support the development and implementation of new airport processes and procedures.
To be successful in this role, you will need:
- A good level of secondary education or equivalent.
- Experience in airport passenger services handling.
- Relevant and recognized professional training courses in customer services and handling, ground operations, and reservations.
- Knowledge of a departure control system and computerized reservation system.
- Proficiency in Microsoft Office applications.
- Fluent in spoken and written English and Dutch.
As a Senior Airport Services Agent with Emirates, you will enjoy a competitive remuneration package, discounts on flights and hotel stays, and the opportunity to work for a world-class airline. If you are passionate about delivering exceptional customer service and have a strong background in airport operations, we encourage you to apply for this exciting opportunity.
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Senior Airport Services Coordinator
3 weken geleden
Amsterdam, Noord-Holland, Nederland Emirates Group VoltijdJob SummaryThe Senior Airport Services Coordinator will be responsible for ensuring the smooth operation of airport passenger services, including check-in, baggage handling, and customer service. The ideal candidate will have a good level of secondary education and experience in airport passenger services handling.Key ResponsibilitiesEnsure the efficient...
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Senior Airport Services Coordinator
2 weken geleden
Amsterdam, Noord-Holland, Nederland Emirates Group VoltijdJob RoleAs a Senior Airport Services Agent with Emirates Group, you will be responsible for ensuring the smooth operation of airport services, providing exceptional customer service, and adhering to the company's high standards and procedures.Key Responsibilities:Deliver outstanding customer service by assisting customers with their queries, resolving...
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Senior Airport Services Coordinator
7 dagen geleden
Amsterdam, Noord-Holland, Nederland Emirates Group VoltijdJob PurposeAs a Senior Airport Services Agent at Emirates Group, you will be responsible for delivering exceptional customer service and ensuring a smooth airport experience for our passengers. Your primary goal will be to meet and exceed the standard and special service requirements of our customers at check-in, transfer desks, special services, and...
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Senior Airport Services Coordinator
3 weken geleden
Amsterdam, Noord-Holland, Nederland Emirates Group VoltijdJob PurposeAs a Senior Airport Services Agent, you will be responsible for ensuring the smooth operation of airport services, providing exceptional customer service, and adhering to Emirates Group standards and procedures.Key ResponsibilitiesIdentify and meet the standard and special service requirements of customers at check-in, transfer desks, special...
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Senior Airport Services Coordinator
1 maand geleden
Amsterdam, Noord-Holland, Nederland Emirates Group VoltijdJob PurposeAs a Senior Airport Services Agent, you will be responsible for ensuring that customers receive exceptional service at check-in, transfer desks, special services, and boarding gates. You will adhere to set service standards and procedures to handle customers in a friendly and efficient manner.Key ResponsibilitiesIdentify and meet the standard and...
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Senior Airport Services Agent
2 weken geleden
Amsterdam, Noord-Holland, Nederland Emirates Group VoltijdJob PurposeAs a Senior Airport Services Agent, you will be responsible for providing exceptional customer service to passengers at check-in, transfer desks, special services, and boarding gates. You will adhere to Emirates' service standards and procedures to ensure a smooth and efficient experience for our customers.Key ResponsibilitiesIdentify and meet the...
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