Customer Trainer

2 maanden geleden

Amsterdam, Noord-Holland, Nederland Intuitive Voltijd

About Intuitive

At Intuitive, we are united behind our mission: to revolutionize minimally invasive care through innovative technology and expertise. Our team is dedicated to advancing the world of healthcare by empowering surgeons and healthcare professionals with the tools and knowledge they need to deliver exceptional patient care.

Job Summary

The Customer Trainer will play a critical role in delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties. This training professional will work closely with the Senior Manager or Training Manager to develop and implement training programs, ensuring that customers receive the highest level of support and expertise.

Key Responsibilities

  • Conduct da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers
  • Lead and support Specialized training programs and Society events
  • Develop and maintain training materials, protocols, and procedures
  • Act as subject matter expert for internal projects and initiatives
  • Collaborate with the Training team to improve existing training programs and develop new ones
  • Train the sales force to conduct in-services and system technology skills development activities with customers
  • Support da Vinci System troubleshooting and maintenance at the training center
  • Manage training center logistics, inventory, and training calendars
  • Contribute to the organization's quarterly goal achievements

Requirements

  • Professional training experience preferred
  • Clinical and/or operating room experience preferred
  • High capacity and excellent problem-solving skills
  • Solid organizational skills and ability to operate independently
  • Professional work ethic
  • Solution-oriented
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Knowledge of adult learning principles preferred
  • High capacity to learn in a fast-paced environment
  • Medical-device experience preferred
  • Commitment to self-development
  • Ability to work in a team environment

About Intuitive

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information, or any other status protected under federal, state, or local applicable laws.

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