IT Service Delivery Manager

6 dagen geleden


Amsterdam, Noord-Holland, Nederland Landal Voltijd € 2.714 - € 4.455

The role of an IT Service Delivery Manager at Landal is to bridge the gap between technology and business needs. As a key member of our IT team, you will play a vital role in ensuring that our IT support exceeds user expectations.

Responsibilities
  • Coordinate efforts between internal teams and external vendors to ensure seamless support operations.
  • Oversee the management and accuracy of the IT Knowledge Base, working closely with the Knowledge Base Specialist to keep information relevant and up-to-date.
  • Identify and address training needs to empower business users in effectively utilizing IT solutions.

Our ideal candidate has 4-5 years of experience in IT support, helpdesk, or customer success roles, preferably in the hospitality industry or similar customer-facing environments. A degree in Business, Information Technology, Computer Science, or related fields is a plus.


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