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Global Operations Manager

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Bleiswijk, Zuid-Holland, Nederland Thermo Fisher Scientific Voltijd
Job Summary

We are seeking a highly skilled Senior Manager, Global Client Services, Clinical Ancillary Management to join our team at Thermo Fisher Scientific. This role will be responsible for leading project management activities across our global site network, driving continuous process improvement, and establishing key performance indicators for the department.

Key Responsibilities
  • Implement supply chain and distribution project management activities aligned with regional targets.
  • Drive process improvement to elevate the customer experience and deliver profitable growth.
  • Anticipate challenges and risks, and implement proactive mitigation strategies.
  • Establish KPIs for the department and supervise performance against them.
  • Ensure accurate resource levels to enhance business readiness.
  • Establish goals for direct report employees in line with career and interpersonal development plans.
  • Support the General Manager in planning for business development and investments.
  • Supervise revenue trends against forecasts and take action to meet targets.
  • Expand share of wallet with existing customers and identify opportunities for growth.
Requirements
  • Bachelor's degree or equivalent experience.
  • 5+ years of proven experience in leading project management functional teams in CRO, Medical Device, or distribution.
  • Demonstrated success in leading large teams across multiple geographies.
  • Role Model Leadership experience.
  • Strong commercial competence and financial knowledge.
  • Track record of success in process improvement and change management projects.
  • Talent management and development skills.
  • Ability to navigate a sophisticated matrix organization.
  • Commitment to Diversity & Inclusion.
  • High ethical standards.
  • Excellent English verbal and written communication skills.

At Thermo Fisher Scientific, we value diversity, collaboration, and innovation. If you are a motivated and experienced professional looking for a challenging role, please submit your application.