Air Logistics Perishable Customer Service Expert
6 uur geleden
Kuehne + Nagel, a leading airfreight company, seeks a Perishable Air Freight Customer Support Specialist to join their Air Logistics division.
Responsibilities- Communicate effectively with customers to ensure timely and efficient handling of shipments.
- Work closely with colleagues in the Import department to manage import shipments.
- Maintain frequent contact with customers and handle incoming orders.
- Liaise with carriers to ensure smooth shipment processes.
- Keep track of shipments and inform customers of any delays.
- Handle commercial aspects of orders, including rates and order nature.
- Experience in a similar role in an air cargo/forwarding environment is beneficial.
- A Logistics-related education would be an advantage.
- Proficiency in the MS Office package.
- Excellent communication skills, both verbal and written.
- Ability to work under pressure and multitask.
- Good command of the English language.
- Flexibility to work in two shifts.
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