Product Specialist
2 weken geleden
About the Role
We are seeking a skilled Product Specialist to join our Digital Product team. As a key member of our team, you will be responsible for supporting our payment factory capability and providing expert guidance on operational matters.
Key Responsibilities
- Provide functional user and incident resolution support for our assigned business solutions
- Analyze and separate incidents from problems and be part of the solution
- Perform administrative tasks, such as creation of new user accounts and providing user grants
- Create and maintain How-to guides and other training materials
- Responsible for training users, both online and face-to-face meetings
- Support change requests for our assigned business solutions
- Solution Testing and validate new functionalities
- Responsible to keep the communication material to end users up to date
- Develop learning & communication content (e.g. release notes)
- Troubleshoot and diagnose potential issues
About Us
Ikea is a company that values innovation and creativity. We offer a dynamic work environment where you can grow and develop your skills.
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