System Support Specialist

5 dagen geleden

Tilburg, Noord-Brabant, Nederland Olympia Voltijd
Job Summary

We are seeking a highly skilled System Support Specialist to join our team at Samsung SDS Smart Logistics. As a key member of our Engineering Team, you will be responsible for providing first-line system support for our operational teams, ensuring seamless logistics operations across multiple sites.

Your primary focus will be on managing system issues, diagnosing and prioritizing problems, and determining necessary actions to resolve them. You will work closely with colleagues from various disciplines to communicate and resolve issues efficiently.

In addition to your technical expertise, you will also be responsible for acquiring and maintaining a thorough understanding of our transport and warehouse processes, monitoring follow-up actions, and identifying process deviations to suggest improvements.

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our organization.

Key Responsibilities

  • Manage operational system issues for multiple sites
  • Diagnose and prioritize issues
  • Determine necessary actions
  • Communicate with relevant individuals within other departments
  • Evaluate and escalate issues if required
  • Acquire and maintain thorough understanding of (changing) transport and warehouse processes
  • Monitor follow-up actions
  • Identify process deviations and suggest improvements

Requirements

  • Strong analytical and communication skills
  • Flexibility and accuracy with a strong hands-on mentality
  • Warehouse operations and/or coordination skills
  • 1-3 years working experience in a warehousing role
  • Willing to work in shift rotation (currently between 06:00 and 23:00)
  • Eager to learn
  • A proficient level of English
  • Experience with MS Office, mainly Excel
  • Relevant experience with TMS and WMS systems
  • Travelling between warehouses may be required (Tilburg/Breda)

What We Offer

  • A competitive salary of € 16,21 per hour
  • Attractive shift allowance of 130% after 18:00 (Onregelmatigheidstoeslag)
  • Ample opportunities for career growth (Doorgroeimogelijkheden)
  • Reimbursement of travel expenses from the first kilometer up to 30 kilometers (€0.23 per kilometer)
  • Stable full-time position
  • Holiday pay and 24 vacation days (based on a 40-hour workweek)
  • Access to an extensive pension scheme (Pensioensregeling)
  • Free parking (Gratis parkeergelegenheid)
  • Exciting company activities to enhance team spirit

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