Experienced Hostess Wanted for Unforgettable Guest Experience
1 maand geleden
The Entourage Group, a renowned hospitality imperium, seeks an exceptional Hostess to join our team at Do Not Disturb. This exciting role offers a unique opportunity to deliver an unforgettable guest experience in a vibrant and dynamic environment.
Located on the lower floor of W Amsterdam, Do Not Disturb is a 360-degree bar and lounge that encourages guests to mingle and meet. Our carefully selected menu features small dishes and premium spirits from around the world.
We are looking for a warm and welcoming individual who can provide excellent customer service skills, both in person and over the phone. As a Hostess, you will be responsible for greeting and seating guests, explaining the concept of our venue, and ensuring a seamless dining experience.
In this role, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional hospitality. If you are a highly motivated and organized individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.
Salary: €25,000 - €30,000 per annum (dependent on experience)
Responsibilities- Deliver a warm and welcoming experience to guests, processing reservations and walk-ins efficiently
- Provide exceptional customer service skills, responding to guest inquiries and resolving issues promptly
- Maintain a clean and organized reception area, ensuring a pleasant atmosphere for guests
- Collaborate with the waiter staff to ensure seamless table service and guest satisfaction
- Upsell and promote menu items and promotions to enhance guest experience
- Previous experience as a Hostess or in a related customer-facing role
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- Flexibility to work varied shifts, including nights and weekends
- Good physical condition, with the ability to stand for extended periods and lift light objects
- Fluency in English, with excellent language skills and grammar
- Hospitality benefits package, including hotel discounts and restaurant privileges
- Employee rate discount on select products and services
- Restaurant benefits program, offering exclusive discounts and perks
- Collective health insurance and business fitness membership
- Paid moving day and birthday gifts
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