Global Mobility Operations Associate
6 dagen geleden
Indie Campers is a leading campervan marketplace dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
We've welcomed over one million nights rented through our travel platform, serving more than 300,000 travelers from 169 countries. Our diverse range of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
As a tech-driven company, we're constantly innovating and require talented individuals with motivation to drive success. We're expanding our team and seeking like-minded professionals who share our passion for international operations.
The Role
We're looking for university students or recent graduates interested in gaining genuine work experience, vocational placement, or an internship based in Lisse near Amsterdam. As an International Operations Intern, you'll represent our brand, providing world-class customer service to guests starting and finishing their dream road trips.
Key Responsibilities
Front-office activities:
- Customer Service and Sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms, and conditions, and upsell road trip extras.
Back-office activities:
- Operations Handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality Control: Maintain campervans in top condition, identify and address maintenance or repair needs.
- Support Activities: Support the team in monitoring stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field seeking an internship;
- You are fluent in English, hold a valid driver's license (mandatory), and possess a work permit;
- You thrive in international environments and enjoy meeting new cultures;
- You have excellent communication skills, a natural talent for connecting with people, and a strong customer service orientation;
- You possess a problem-solving mindset, eager to create solutions and feel comfortable taking on new challenges;
Compensation and Benefits
- All internships are compensated, with salaries varying depending on location, country, and region (accommodation not included);
- Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics;
- International opportunities and potential integration within Indie Campers after completing the internship.
Are you ready to embark on this exciting journey with Indie Campers?
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