Business to Business Hub Manager
1 maand geleden
Bij MediaMarktSaturn Retail Group speel je een cruciale rol in het uitbreiden van ons zakelijke klantenbestand en het versterken van onze relaties met bestaande partners. Je werkt nauw samen met onze B2B-teams, verkoopmedewerkers en het hoofdkantoor om oplossingen te bieden die perfect aansluiten op de behoeften van onze zakelijke klanten.
Je taken:- Identificeren van de behoeften en uitdagingen van zakelijke klanten en deze vertalen naar passende oplossingen;
- Samenwerken met B2B-teams, winkelverkoopmedewerkers en het hoofdkantoor om klantgerichte strategieën te ontwikkelen;
- Beheren van klantgegevens in ons CRM-systeem om een grondig inzicht te hebben in de klantenbasis;
- Opstellen van offertes voor producten en diensten, rekening houdend met prijsstelling en marges;
- Ondersteunen van klanten gedurende het hele proces, inclusief het opvolgen van bestellingen en het bieden van oplossingen voor eventuele problemen;
- Actief bijdragen aan het aantrekken van nieuwe zakelijke klanten door effectieve communicatie en overtuigende presentaties;
- Coördineren en bijdragen aan de organisatie van B2B-evenementen om zakelijke relaties te versterken en nieuwe mogelijkheden te ontdekken;
- Wekelijks rapporteren van B2B-resultaten op winkelniveau aan het management voor analyse en optimalisatie;
Je bent de ideale kandidaat voor deze rol als je:
- Evaring hebt in aantoonbare B2B-functies, bij voorkeur binnen de retailsector;
- Een combinatie van sterke commerciële vaardigheden en diepgaande kennis van CRM bezit;
- Uitstekend inzicht hebt in zowel klantgedrag als producten;
- Het vermogen hebt om nauwkeurige offertes op te stellen met aandacht voor financiële details;
- Beschikt over sterke organisatorische en administratieve vaardigheden;
- Uitblinkt in mondelinge en schriftelijke communicatie, waarbij meertaligheid een voordeel is;
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