Technical Support Specialist

1 week geleden


Hilversum, Noord-Holland, Nederland beBee Professionals Voltijd

Job Title: Technical Support Specialist

About the Role:

We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or chat
  • Troubleshoot and resolve customer inquiries in a timely and professional manner
  • Ensure customer satisfaction by providing excellent service and support

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • At least 2 years of experience in a customer service or technical support role
  • Knowledge of customer service principles and practices
  • Proficiency in Microsoft Office Suite
  • Excellent problem-solving and communication skills


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