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Quality Onboarding Specialist

1 week geleden

Den Haag, Zuid-Holland, Nederland Qooling Voltijd € 55.000 - € 65.000

We're seeking a Quality Onboarding Specialist to join our Implementation Team at Qooling. In this critical role, you will be responsible for ensuring new customers achieve quality standards when using our platform.

As a Quality Onboarding Specialist, you will work closely with customers to identify areas of improvement and develop targeted strategies to address these issues. Your expertise will be essential in helping customers maximize the benefits of our platform while meeting regulatory requirements.

A Day in the Life of a Quality Onboarding Specialist

Regular collaboration with customers will enable you to stay up-to-date with their specific needs and goals. By working closely with internal teams, you'll develop and implement effective solutions that meet customer expectations.

Responsibilities

  • Collaborate with customers to assess quality standards and identify areas for improvement
  • Develop targeted strategies to address quality gaps and enhance customer outcomes
  • Work closely with internal teams to ensure seamless delivery of services

Qualifications

  • Proven experience in quality assurance or a related field
  • Strong understanding of industry regulations and compliance requirements
  • Dutch and English language proficiency
  • Exceptional problem-solving and analytical skills
  • Customer-centric approach
  • Ability to communicate complex information effectively

Benefits

  • Opportunities for professional growth and development
  • Flexible work environment to support work-life balance
  • Competitive compensation package