Associate Support Specialist
3 weken geleden
About the Role
As a key member of our multicultural team, you will play a vital role in ensuring client satisfaction and the smooth operation of our solutions. You will have the opportunity to work with clients from various industries, including retail distribution, luxury, industrial, e-commerce, automotive, and pharmaceutical, among others.
This role involves analyzing and resolving functional issues that arise post-implementation in connection with supply chain software solutions. You will work closely with analysts to provide issue resolution using supply chain technologies and perform testing of client-specific enhancements in a timely manner. Your primary activities will include client communication, testing, issue resolution, and post-implementation support.
To succeed in this role, you will need to possess strong analytical and problem-solving skills, excellent communication skills, and the ability to work effectively as part of a team. You will be incredibly detail-oriented and customer-focused, with a strong desire to be measured by your output rather than your input.
Requirements
- Bachelor's degree in logistics, engineering, computer science, mathematics, or equivalent through business experience
- Fluent (spoken and written) in English and Dutch; another European language is a plus
- Flexibility to work at customer locations up to 20%, sometimes for prolonged engagements within the EMEA region
What's in it for You?
At Manhattan Associates, we believe in creating a supportive and inclusive environment that leverages unique backgrounds, experiences, and perspectives. We recognize and reward talent, leadership, innovative thinking, and hard work. Our team members' backgrounds, experiences, and perspectives add to our uniqueness and make us better. We are committed to diversity and inclusion and are an Equal Employment Opportunity Employer.
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