Customer Journey Monitoring Business Analyst

2 dagen geleden

Utrecht, Utrecht, Nederland Rabobank Voltijd
About the Role

Rabobank is seeking a skilled Business Analyst to join our team in Customer Journey Monitoring. As a Business Analyst, you will play a crucial role in identifying customer journeys, drawing out customer processes, and creating scenarios to be monitored. Your passion for customers and ability to connect with what is important to them will make a significant difference in our customers' experience.

Key Responsibilities

- Work with stakeholders and colleagues to create relevant and complete customer journeys to monitor;
- Gather requirements with stakeholders on tooling and processes for creating the most value;
- Cooperate with colleagues to embed tooling and way of working in the organization;
- Analyze trends of issues in monitoring and find the right place in the organization to get it fixed;

About the Team

The team working on Journey Monitoring is part of the IT4IT department within tribe Payments & Savings. We are at the heart of our Retail service offering in the Netherlands and are ideally positioned to work on and implement our Journey Monitoring solutions.

Requirements

- Experience with financial customers' processes/journeys;
- Strong analytical skills to translate processes into customer journeys to be monitored;
- Strong affinity with navigating complex corporate environments;
- Operate in a complex stakeholder landscape;
- Can-do and self-starting mentality;
- Fluent in English;

What We Offer

- Gross monthly salary between € 4,292 and € 6,130 based on a 36-hour work week;
- Thirteenth month's salary and 8% holiday allowance;
- Extra budget of 11% of gross salary for personal use;
- Budget for setting up home working space and monthly home working allowance;
- Personal development budget;
- Combination of working from home and at the office;
- 100% reimbursement of commuting costs if traveling by public transport;
- Pension scheme to which you contribute 3.5% or 5%;
- 151.2 hours holiday per year + 1 Diversity Day per year.

How to Apply

For any questions about working at Rabobank and the process, please contact Dino Dzankovic, IT Recruiter via dino.dzankovic@rabobank.nl. You can find answers to the most frequently asked questions on rabobank.jobs/en/faq. A security check is part of the process. We respect your privacy.

  • Analyst Customer Activity Monitoring

    1 maand geleden

    Utrecht, Provincie Utrecht, Provincie Utrecht, Nederland Digitallstars Voltijd

    IntroductieWil jij bijdragen aan een betere wereld? Word Customer Activity Monitoring (CAM) Analist bij een duurzame bank en maak het verschil!De functieAls Analyst Customer Activity Monitoring (CAM) speel je een cruciale rol in het beschermen van deze organisatie en klanten tegen witwassen, terrori

  • Analyst Customer Activity Monitoring Specialist

    3 weken geleden

    Utrecht, Utrecht, Nederland Digitallstars Voltijd

    Join Our Team as a Customer Activity Monitoring AnalystWe are seeking a highly skilled and experienced Customer Activity Monitoring Analyst to join our team at Digitallstars. As a key member of our team, you will play a crucial role in protecting our organization and customers from financial crime, including money laundering and terrorism financing.About the...

  • Pricing Analyst

    7 dagen geleden

    Utrecht, Utrecht, Nederland Kramp Voltijd

    About the RoleWe are seeking a skilled Pricing BI Analyst to join our team. As a Pricing BI Analyst, you will be responsible for monitoring, evaluating, and generating intelligence for commercial performance of the Markets in collaboration with the Int'l Price Management team.Key ResponsibilitiesExecute the monitoring, evaluation, and intelligence generation...

  • Business Analyst

    2 weken geleden

    Utrecht, Utrecht, Nederland Universiteit Utrecht Voltijd

    Business Analyst VacancyWe are seeking a skilled Business Analyst to join our team at Universiteit Utrecht. As a Business Analyst, you will play a crucial role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Conduct business analysis to identify business needs and...

  • Business Analyst

    6 dagen geleden

    Utrecht, Utrecht, Nederland Universiteit Utrecht Voltijd

    Business Analyst VacancyWe are seeking a skilled Business Analyst to join our team at Universiteit Utrecht. As a Business Analyst, you will play a crucial role in driving business growth and improvement by analyzing business needs and developing solutions.Key Responsibilities:Conduct business analysis to identify business needs and opportunities for...

  • Business Analyst

    1 maand geleden

    Utrecht, Utrecht, Nederland Universiteit Utrecht Voltijd

    Business Analyst VacancyWe are seeking a skilled Business Analyst to join our team at Universiteit Utrecht. As a Business Analyst, you will play a crucial role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Conduct business analysis to identify business needs and...

  • Business Analyst

    3 weken geleden

    Utrecht, Utrecht, Nederland Universiteit Utrecht Voltijd

    Business Analyst VacancyWe are seeking a skilled Business Analyst to join our team at Universiteit Utrecht. As a Business Analyst, you will play a crucial role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Conduct business analysis to identify business needs and...

  • Business Analyst

    4 weken geleden

    Utrecht, Utrecht, Nederland Universiteit Utrecht Voltijd

    Business Analyst VacancyWe are seeking a skilled Business Analyst to join our team at Universiteit Utrecht. As a Business Analyst, you will play a crucial role in driving business improvement and change within our organization.Key Responsibilities:Conduct stakeholder analysis and develop business cases to support change initiativesCollaborate with...

  • Business Analyst

    1 maand geleden

    Utrecht, Utrecht, Nederland Universiteit Utrecht Voltijd

    Business Analyst VacancyWe are seeking a skilled Business Analyst to join our team at Universiteit Utrecht. As a Business Analyst, you will play a crucial role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Conduct business analysis to identify business needs and...

  • Analyst Customer Activity Monitoring

    1 maand geleden

    Utrecht, Provincie Utrecht, Nederland Digitallstars Voltijd

    IntroductieWil jij bijdragen aan een betere wereld? Word Customer Activity Monitoring (CAM) Analist bij een duurzame bank en maak het verschil!De functieAls Analyst Customer Activity Monitoring (CAM) speel je een cruciale rol in het beschermen van deze organisatie en klanten tegen witwassen, terrorismefinanciering en andere criminele activiteiten. Door data...

  • Business Analyst

    4 weken geleden

    Utrecht, Utrecht, Nederland Kramp Voltijd

    About the RoleWe are seeking a highly skilled Business Analyst to join our team at Kramp. As a Business Analyst, you will play a critical role in driving business growth and improvement by identifying, analyzing, and solving complex business problems.Key ResponsibilitiesSupport the development of business cases to inform decision-making about development...

  • Business Analyst

    7 dagen geleden

    Utrecht, Utrecht, Nederland Kramp Voltijd

    About the RoleWe are seeking a highly skilled Business Analyst to join our team at Kramp. As a Business Analyst, you will play a critical role in driving business growth and improvement by identifying, analyzing, and solving complex business problems.Key ResponsibilitiesSupport the development of business cases to inform decision-making about development...

  • Business Systems Analyst

    4 weken geleden

    Utrecht, Utrecht, Nederland Talent Voyager Voltijd

    Job Title: Business Analyst About the Role: We are seeking a skilled Business Analyst to join our team at Talent Voyager. As a Business Analyst, you will play a crucial role in reviewing, analyzing, and evaluating business processes, systems, and user needs. Key Responsibilities: Document requirements to define scope and objectives and formulate systems...

  • Business Systems Analyst

    2 dagen geleden

    Utrecht, Utrecht, Nederland Talent Voyager Voltijd

    Job Description: Business AnalystAt Talent Voyager, we are seeking a skilled Business Analyst to join our team. The ideal candidate will have a strong understanding of business processes and systems, as well as excellent analytical and communication skills.Key Responsibilities:Review and analyze business processes and systems to identify areas for...

  • Business Analyst

    6 dagen geleden

    Utrecht, Utrecht, Nederland Randstad Voltijd

    Join Our Team as a Business AnalystWe are seeking a skilled Business Analyst to join our team at Randstad. As a Business Analyst, you will play a crucial role in improving business processes and making strategic decisions using data analysis.Key Responsibilities:Develop and implement process improvements to enhance business efficiencyCollaborate with...

  • Business Analyst

    1 maand geleden

    Utrecht, Utrecht, Nederland Universiteit Utrecht Voltijd

    Business Analyst VacancyWe zijn op zoek naar een ervaren Business Analyst om ons team te versterken bij de Universiteit Utrecht. Als Business Analyst zul je een cruciale rol spelen in het analyseren van bedrijfsprocessen en het identificeren van verbetermogelijkheden.VerantwoordelijkhedenBedrijfsprocessen analyseren en verbeterenBusiness requirements...

  • Business Systems Analyst

    2 weken geleden

    Utrecht, Utrecht, Nederland Talent Voyager Voltijd

    Job Description: Business AnalystTalent Voyager is seeking a skilled Business Analyst to join our team in the Netherlands.Key Responsibilities:Conduct thorough analysis of business processes and systems to identify areas for improvement.Develop and document business requirements to support overall business strategies.Collaborate with stakeholders to...

  • Business Analyst

    3 weken geleden

    Utrecht, Utrecht, Nederland Yacht Voltijd

    Job Title: Business AnalystYacht is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for analyzing business needs and developing solutions to improve business processes and operations.Key Responsibilities:Analyze business needs and identify opportunities for improvementDevelop and implement solutions to...

  • Cyber Security Analyst

    3 weken geleden

    Utrecht, Utrecht, Nederland Orange Business Services Voltijd

    Job Title: CyberSOC Security AnalystOrange Cyberdefense is seeking a highly skilled CyberSOC Security Analyst to join our team in Utrecht. As a CyberSOC Security Analyst, you will be responsible for detecting, investigating, and defending against cyber-attacks.Key Responsibilities:Ensure customer environments are protected against cyber-attacksTriage and...

  • Cyber Security Analyst

    1 maand geleden

    Utrecht, Utrecht, Nederland Orange Business Services Voltijd

    Job Title: CyberSOC Security AnalystOrange Cyberdefense is seeking a highly skilled CyberSOC Security Analyst to join our team in Utrecht. As a CyberSOC Security Analyst, you will be responsible for detecting, investigating, and defending against cyber-attacks.Key Responsibilities:Ensure customer environments are protected against cyber-attacksTriage and...