Customer Operations Specialist
4 weken geleden
We are looking for a highly skilled Customer Operations Specialist to join our team in Amsterdam. As a key member of our Customer Operations team, you will be responsible for monitoring and optimizing the customer experience. Your goal will be to ensure that our customers receive the best possible service, and you will be working closely with the Team Leader of Customer Operations to achieve this.
Your key responsibilities will include:
- Responding to customer questions and needs, including order tracking and POS materials
- Dealing with complaints in accordance with discount and remakes guidelines
- Sharing lessons learned for improvement
- Monitoring outstanding and on-hold orders, as well as change orders on request
- Ensuring borrowed suits are returned properly
- Giving discounts to partners and maintaining an overview
- Scheduling weekly individual meetings to review and follow up on operations with consultants
- Participating in projects to improve operational excellence and increase customer satisfaction
- Working with other departments to align different initiatives
We are looking for a candidate with a strong background in customer service, excellent communication skills, and a flexible approach with a positive, can-do mindset. A bachelor's degree or equivalent experience is required, as well as a minimum of 2 years experience in a customer service position. Fluency in English is essential, and speaking Dutch or German is seen as a huge advantage.
-
Customer Operations Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Undutchables VoltijdWe are seeking a highly skilled Customer Operations Specialist to join our team in Amsterdam. As a key member of our Customer Operations team, you will be responsible for monitoring and optimizing the customer experience. Your goal will be to ensure that our customers receive the best possible service, and you will be responsible for responding to customer...
-
Customer Operations Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 2.700 - € 3.000Job Title: Customer Operations SpecialistJob Summary:We are looking for an English speaking Customer Operations Specialist to join our Customer Operations team in Amsterdam. Any additional language proficiency is seen as an asset. In this role, you will report to the Team Leader of Customer Operations and collaborate closely with the Customer Operations...
-
Customer Operations Specialist
1 maand geleden
Amsterdam, Noord-Holland, Nederland Munro Tailoring VoltijdAbout the RoleMunro Tailoring is seeking a skilled Customer Operations Specialist to join our team in Amsterdam. As a key member of our Customer Operations team, you will play a vital role in monitoring and optimizing the customer experience.Key ResponsibilitiesRespond to customer inquiries and needs, including ordering POS materials and tracking...
-
Customer Operations Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Interxion VoltijdYour RoleThe Customer Operations Technician plays a vital part in ensuring the smooth operation of our data centres. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our internal and external customers.Key ResponsibilitiesMonitor and maintain network and critical facility infrastructure...
-
Customer Operations Specialist
1 maand geleden
Amsterdam, Noord-Holland, Nederland Interxion VoltijdAbout the RoleThe Customer Operations Technician is a key member of our team, responsible for ensuring the smooth operation of our data centers. This includes monitoring network and critical facility infrastructure, providing exceptional customer service, and collaborating with Technical Operations teams to maintain 100% uptime.Key ResponsibilitiesMonitor...
-
Customer Operations Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Interxion VoltijdYour RoleThe Customer Operations Technician plays a vital part in ensuring the smooth operation of our data centers. As a key member of our team, you will be responsible for monitoring network and critical facility infrastructure, providing exceptional customer service support, and collaborating with Technical Operations teams to maintain 100% uptime of all...
-
Customer Service Operations Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Intralox VoltijdCustomer Service Operations SpecialistIntralox is seeking a dedicated Customer Service Operations Specialist to join our global team. Based at our EMEA facility in Hoofddorp, the successful candidate will be a positive, conscientious team player with a track record of delivering service excellence in an international commercial environment.In this role, you...
-
Customer Operations Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Interxion VoltijdYour RoleThe Customer Operations Technician is responsible for ensuring the smooth operation of our data centres. This involves providing technical support to internal and external customers, as well as collaborating with the Technical Operations team to achieve 100% uptime of all critical infrastructure.Key ResponsibilitiesMonitoring and maintenance of data...
-
Customer Operations Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Munro Tailoring VoltijdAbout the RoleWe are seeking a Customer Operations Specialist to join our team in Amsterdam. As a key member of our Customer Operations team, you will play a crucial role in monitoring and optimizing the customer experience.Key ResponsibilitiesRespond to customer inquiries and needs, including ordering POS materials and tracking orders.Deal with customer...
-
Customer Operations Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 2.700 - € 3.000Job description We are seeking a highly skilled CUSTOMER OPERATIONS SPECIALIST to join our Customer Operations team in Amsterdam. As a key member of our team, you will be responsible for monitoring and optimizing the customer experience. Your main goal will be to ensure that our customers receive the highest level of service. Key responsibilities include:...
-
Customer Service
4 weken geleden
Amsterdam, Noord-Holland, Nederland Ageras VoltijdAbout the RoleWe are seeking a Customer Service & Operations Specialist to join our team at Ageras. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and helping them achieve their goals.Key ResponsibilitiesProvide high-quality support to clients via chat,...
-
Customer Operations Agent
2 weken geleden
Amsterdam, Noord-Holland, Nederland Ageras VoltijdAbout the RoleWe are seeking a Customer Operations Agent to guide our clients throughout their journey with us, from start to finish.This role involves familiarizing clients with our product, teaching them how to use Tellow by Ageras for their accounting needs, and assisting them in resolving any issues.As a Customer Operations Agent, you will primarily...
-
Customer Service Specialist
1 maand geleden
Amsterdam, Noord-Holland, Nederland Undutchables VoltijdWe are seeking a highly skilled Customer Service Specialist to join our Customer Operations team in Amsterdam. As a key member of our team, you will be responsible for monitoring and optimizing the customer experience. Your goal will be to ensure that our customers receive the best possible service, and you will be responsible for:Key...
-
Customer Service Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Ageras VoltijdAbout the RoleAgeras is seeking a Customer Service & Operations Specialist to guide our clients throughout their journey with us. As a key member of our team, you will be responsible for providing high-quality support to our clients, teaching them how to use our product, and assisting them in resolving any issues. You will primarily communicate via chat,...
-
Operations Planning Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Bloom & Wild VoltijdJob Title: Operations Planning SpecialistAbout the Role:We are seeking an experienced Operations Planning Specialist to join our team at Bloom & Wild. As an Operations Planning Specialist, you will be responsible for coordinating and planning the day-to-day operations of our supply chain, ensuring that our products are delivered to customers on time and in...
-
Customer Operations
1 week geleden
Amsterdam, Noord-Holland, Nederland Alleo VoltijdWe are seeking a highly skilled Customer Operations & Support Representative to join our team at Alleo. As a key member of our operations department, you will be responsible for providing exceptional customer support and ensuring seamless integration of HR/Payroll systems with our platform.About Us:At Alleo, we empower companies to provide their employees...
-
Customer Service
4 weken geleden
Amsterdam, Noord-Holland, Nederland Ageras VoltijdAbout the RoleWe are seeking a Customer Service & Operations Agent to guide our clients throughout their journey with us. As a key member of our team, you will be responsible for providing high-quality support to our customers, resolving issues, and enhancing their experience.Key ResponsibilitiesProvide 1st & 2nd Level Support: Respond to customer inquiries...
-
Financial Operations Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdAs a key member of the Page Personnel team, we are seeking a highly skilled Financial Operations Specialist to support the daily tasks of financial accounting for our EMEA operations.This role has an internal focus, focusing on supporting the daily operations of the business.Key responsibilities include:Accounts Payable: Processing inbound AP, prepping...
-
Customer Service Specialist Lead
1 week geleden
Amsterdam, Noord-Holland, Nederland Element Biosciences VoltijdJob Title: Customer Service Specialist LeadWe are seeking an experienced individual to join our team as a Customer Service Specialist Lead at Element Biosciences.About the Job:The Customer Service Specialist Lead will play a pivotal role in supporting our growing European and international Sales and Customer Support team. The successful candidate will be...
-
Financial Operations Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland De Brauw Blackstone Westbroek N.V. VoltijdDe Brauw Blackstone Westbroek N.V. is an international law firm based in the Netherlands, serving over 70% of the largest multinationals with head offices in the country.We are seeking a highly skilled Financial Operations Specialist to join our team in Amsterdam.The ideal candidate will have experience with ERP systems and be proficient in Excel. They will...