Customer Experience Specialist

2 weken geleden


Amsterdam, Noord-Holland, Nederland Emaldo ApS Voltijd € 8.000
About Emaldo ApS: We are a rapidly growing green-tech company committed to revolutionizing the renewable energy sector. Our innovative products and services aim to make a positive impact on the environment. As a Customer Experience Specialist, you will play a vital role in ensuring our customers receive top-notch support and guidance throughout their journey with us.

Key Responsibilities:
  • Deliver exceptional technical support to installers and partners via phone and email.
  • Develop and maintain comprehensive documentation to facilitate smooth customer interactions.
  • Collaborate with cross-functional teams to drive customer satisfaction and loyalty.

What You'll Need:
  • Minimum 2+ years' experience in technical support or a similar customer-facing role.
  • Extensive knowledge of solar PV, battery storage, and renewable energy systems.
  • Excellent communication skills in both Dutch and English.


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