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Application Manager

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Den Haag, Zuid-Holland, Nederland NIBC Voltijd
About the Role

We are seeking a skilled Functional Application Manager to join our Retail Banking IT team. As a key member of our Agile product team, you will be responsible for managing multiple applications, ensuring their stability, and coordinating with stakeholders to deliver high-quality services.

Key Responsibilities
  • Guarantee the quality and continuity of business services by preventing incidents and resolving them efficiently.
  • Manage and coordinate IT service management processes, including incident, problem, and change management.
  • Participate in relevant IT changes and projects, and ensure the final acceptance of these changes on your applications.
About the Team

You will be part of a multidisciplinary SCRUM team consisting of Application Managers, Business Analysts, Data Engineers, and other functions. Our team values diversity, respect, trust, and appreciation, and we strive for an informal and collegial atmosphere.

About NIBC

NIBC is a dynamic and ambitious midsize bank with a forward-thinking, can-do attitude. We are committed to creating a fantastic workplace where you feel safe and challenged to be the best version of yourself. Our THINK YES mentality is built on optimism, mutual trust, and a willingness to take ownership and show initiative.

What We Offer
  • A competitive salary and benefits package.
  • Several ways to support your development personally and professionally, including a personal development budget and professional budget provided by your manager.
  • The opportunity to work in a Hybrid environment, with a mix of remote and office work.
  • Travel expenses or an NS Business Card 1st class.
  • 32 holidays (which do not have to be registered).
  • An excellent pension scheme (26% NIBC contribution).
  • A voucher to improve your home office.
  • The opportunity to take ownership and show initiative in your role.
  • The nature of our Grow to Make a Difference program enables you to be in charge of your own development.
  • Two staff associations: YoungNIBC and MyLeisure.
  • A vitality program, annual company-wide sports & leisure days.
  • A monthly internet allowance.
  • A laptop and a company phone.
  • Excellent facilities at the office (Coffeecorner, Restaurant, Exchange bar).
Requirements
  • WO or HBO level with a focus on IT and an IT background.
  • At least 4 years of work experience in managing multiple applications, including full responsibility for lifecycle management, preferably within Financial Services.
  • Fluent in English (fluency in Dutch is a plus).
  • Capable of coaching and helping colleagues on behavior as well as content.
  • Love to solve incidents and make sure they don't happen again.
  • Keep cool in stressful times.
  • Solution-oriented and strive to get the best results.
  • Knowledge of the most recent ITIL framework, ASL, and/or BiSL.
  • Experienced in working in Agile/Scrum teams.