Customer Service Representative

3 weken geleden


Leeuwarden, Friesland, Nederland Adecco Voltijd
Ben jij een communicatietalent?

We zijn op zoek naar een Customer Service Medewerker bij onze opdrachtgever Royal Koopmans in Leeuwarden. Als klantenservice medewerker ben je onderdeel van het team dat zich richt op de klant. Je helpt bij het hele verkoopproces, van offerte tot contract. Je bent het eerste contactpersoon voor de klant en zorgt ervoor dat afspraken over prijzen, contracten, kortingen en bonussen goed worden bijgehouden.

Verantwoordelijkheden:
  • Klantenservice bieden via telefoon, e-mail en andere kanalen;
  • Helpen bij het plannen en uitvoeren van projecten samen met de Team Lead;
  • Verkoopdata analyseren en verbeteringen voorstellen;
  • Exportzendingen coördineren voor Koopmans Food Ingredients;
  • Zorgen voor goede communicatie tussen interne afdelingen en klanten;
  • Klantendossiers bijhouden en klachten oplossen;
  • Ondersteuning geven aan accountmanagers bij salesactiviteiten.
Wat bieden wij?
  • Een startsalaris vanaf €20,13 bruto per uur, afhankelijk van ervaring;
  • €0,23 per kilometer vanaf 5 km enkele reis reiskostenvergoeding;
  • 8,33% vakantietoeslag en 25 vakantiedagen;
  • Deelname aan de pensioenregeling via STIPP vanaf je eerste werkdag;
  • Persoonlijke ontwikkeling: tijdens je contract heb je toegang tot de Adecco Academy, een online met diverse onlinetrainingen en cursussen.


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