Electronic Payment Process Specialist

4 weken geleden


Eindhoven, Noord-Brabant, Nederland Undutchables Voltijd
Company Overview

At Undutchables, we are a leading company in the e-payment industry. We strive to provide seamless and efficient payment solutions for our clients.

Job Description

We are currently seeking an ePayment Operations Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring smooth payment processing and customer satisfaction.

Responsibilities:
  • Central Liaison: Engage with internal teams and external partners to address electronic payment-related inquiries and issues.
  • Inquiry Management: Resolve live project-related inquiries collaboratively with team members to ensure quick problem resolution.
  • Process Optimization: Drive the optimization and automation of key operational processes to enhance efficiency and reliability across payment functions.
  • Documentation: Develop and refine operational documentation to contribute to structured workflows and clear guidelines for stakeholders.
  • Issue Identification: Regularly monitor payment data to identify potential issues proactively and implement timely corrective actions to maintain seamless service.
  • Customer Onboarding: Assist in customer onboarding efforts by providing essential support and guidance to ensure a smooth integration experience.
Requirements:
  • Industry Experience: Advantageous experience in the payments industry or merchant services.
  • Quick Learning Ability: Quick learner with a practical, hands-on approach to new tasks and challenges.
  • Availability: Availability for 32 or 40 hours per week.
  • Software Proficiency: Proficiency in Microsoft Office 365, including Teams, Word, Excel, PowerPoint, and Outlook.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
  • Organizational Skills: Excellent organizational and time management abilities, with a talent for prioritizing tasks in a dynamic environment.
  • Attention to Detail: High attention to detail and a strong commitment to accuracy and professionalism.
  • Motivation: Self-motivated, with a proactive approach to taking ownership of initiatives and driving them to completion.
  • Languages: Fluency in English is essential; German language skills are a valuable asset.
  • Location: Based in the den Bosch area. We require candidates to live in Utrecht, Eindhoven, Tilburg or surrounding areas.
Salary

Our salary range for this position is €50,000 - €65,000 per annum, depending on your level of experience.



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