Electronic Payment Process Specialist
4 weken geleden
At Undutchables, we are a leading company in the e-payment industry. We strive to provide seamless and efficient payment solutions for our clients.
Job DescriptionWe are currently seeking an ePayment Operations Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring smooth payment processing and customer satisfaction.
Responsibilities:- Central Liaison: Engage with internal teams and external partners to address electronic payment-related inquiries and issues.
- Inquiry Management: Resolve live project-related inquiries collaboratively with team members to ensure quick problem resolution.
- Process Optimization: Drive the optimization and automation of key operational processes to enhance efficiency and reliability across payment functions.
- Documentation: Develop and refine operational documentation to contribute to structured workflows and clear guidelines for stakeholders.
- Issue Identification: Regularly monitor payment data to identify potential issues proactively and implement timely corrective actions to maintain seamless service.
- Customer Onboarding: Assist in customer onboarding efforts by providing essential support and guidance to ensure a smooth integration experience.
- Industry Experience: Advantageous experience in the payments industry or merchant services.
- Quick Learning Ability: Quick learner with a practical, hands-on approach to new tasks and challenges.
- Availability: Availability for 32 or 40 hours per week.
- Software Proficiency: Proficiency in Microsoft Office 365, including Teams, Word, Excel, PowerPoint, and Outlook.
- Communication Skills: Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Organizational Skills: Excellent organizational and time management abilities, with a talent for prioritizing tasks in a dynamic environment.
- Attention to Detail: High attention to detail and a strong commitment to accuracy and professionalism.
- Motivation: Self-motivated, with a proactive approach to taking ownership of initiatives and driving them to completion.
- Languages: Fluency in English is essential; German language skills are a valuable asset.
- Location: Based in the den Bosch area. We require candidates to live in Utrecht, Eindhoven, Tilburg or surrounding areas.
Our salary range for this position is €50,000 - €65,000 per annum, depending on your level of experience.
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