Customer Service Representative
3 weken geleden
We are seeking a highly skilled Customer Service Representative to join our dynamic team at Undutchables in Weesp. As a German-speaking representative, you will play a crucial role in shaping the future of our client's business in Germany.
Key Responsibilities:- Customer Inquiries: Respond to customer inquiries via phone and email, providing timely and accurate solutions to their queries.
- Order Processing: Process orders and returns efficiently, ensuring seamless customer experiences.
- Logistics Coordination: Collaborate with the warehouse and logistics team to guarantee on-time deliveries.
- Product Information: Support the maintenance of accurate product information and descriptions.
- Customer Service Improvements: Assist in the development and implementation of customer service enhancements.
Requirements:
- Experience: Proven experience in customer service, preferably in retail.
- Language Skills: Business fluent in German (C1/2 level) and English; speaking Dutch is an advantage.
- Communication Skills: Excellent communication skills and a friendly, helpful attitude.
- Technical Skills: Basic computer skills and familiarity with common office programs.
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