Customer Service Representative
3 weken geleden
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Undutchables in Weesp. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Customer Inquiries: Respond to customer inquiries via phone and email, providing accurate and timely information to ensure customer satisfaction.
- Order Processing: Process orders and returns in our system, ensuring seamless customer experience.
- Warehouse Coordination: Coordinate with our warehouse and logistics team to ensure timely deliveries and efficient order fulfillment.
- Product Information: Support the maintenance of accurate product information and descriptions to ensure customer confidence.
- Customer Service Improvements: Assist in the development and implementation of customer service improvements to enhance the overall customer experience.
Requirements:
- Language Skills: Business fluent in German (C1/2 level) and English; speaking Dutch is an advantage.
- Communication Skills: Excellent communication skills and a friendly, helpful attitude.
- Computer Skills: Basic computer skills and familiarity with common office programs.
About Us: At Undutchables, we value teamwork, creativity, and customer satisfaction. We are a dynamic team that is passionate about delivering exceptional customer experiences. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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