Investment Operations Specialist Amsterdam

4 dagen geleden

Amsterdam, Noord-Holland, Nederland State Street Voltijd

About the Role

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We are seeking a highly skilled Investment Operations Specialist to join our team in Amsterdam. As an Investment Operations Specialist, you will play a critical role in ensuring the smooth operation of our investment services.

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Key Responsibilities

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  • Provide daily operational support to clients, including prompt resolution of accounting and custody queries.">
  • Oversee NAV production performed by fund accounting teams in other State Street locations.">
  • Ensure that custody operations run smoothly in various areas, including transaction servicing, income & corporate actions, cash processing, claims, agent bank operations, cash monitoring and investigations, failed & unmatched trade monitoring, reconciliations.">
  • Respond timely to external and internal inquiries using Inquiry Management Tool (IMT) - internal communication system.">
  • Collaborate with Centre of Excellence / Shared Service teams to facilitate delivery of all core services in line with Client Service Schedule and/or Service Level Agreement.">
  • Ensure effective tracking and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales.">
  • Produce client-customized reports.">
  • Monitor and review daily work of colleagues to ensure accurate and timely execution.">
  • Provide on the job training to new staff and assist new staff with attainment of understanding job responsibilities.">
  • Timely and accurate processing related to incoming mail for department with sensitivity towards handling personal sensitive data.">
  • Remains familiar with back-up procedures when system applications and/or transmission problems arise.">
  • Review operating procedures and ensure they are kept up to date.">
  • During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.">
  • Participate in internal and external calls/meetings to provide expertise where required.">
  • Assist clients with change requests and support business transformation and new business onboarding for example: new client or fund opening / asset transition / re-structuring activity.">
  • Support client use of State Street online reporting platform (My State Street).">
  • Drive open and collaborative communications ensuring client information is shared in a timely manner with key functions.">
  • Other duties as assigned.">
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Requirements

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  • Strong analytical skills.">
  • Fluent verbal and written communication in English and Dutch.">
  • Client centric thinking.">
  • Intellectual curiosity, investigative mindset.">
  • Flexible mindset.">
  • Strong communication.">
  • Ability to prioritize.">
  • Ability to work under time pressure.">
  • Pro-active and ownership mentality.">
  • Quick learning.">
  • Ability to build and maintain internal/external relationships.">
  • Being a team player.">
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What We Offer

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We offer a competitive salary of €55,000 - €65,000 per year, depending on experience, plus a range of benefits, including health insurance, retirement plan, and paid time off.

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State Street is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.

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