Investment Expert Support Specialist

4 weken geleden


Amsterdam, Noord-Holland, Nederland Saxo Bank Voltijd
About the Job:

The economy is constantly evolving. Global market developments have a significant impact on stock market behavior. Will interest rates rise or fall, and how will this affect the stock market? Furthermore, how does consumer confidence relate to the current stock market climate? If you are genuinely interested in financial markets and passionate about helping our investment clients, then read on.

As an Investment Expert Support Specialist, you will be part of a dynamic department consisting of over 65 experienced Investment Specialists. The team supports our wider Global Sales efforts and focuses on enhancing customer satisfaction (NPS - Net Promoter Score).

You will receive structured training from our professional leads, developing your investment knowledge and expertise. As your skills improve, you will be able to answer client questions about investment products like turbos, futures, and options, providing product-related advice and sharing insights about current market events. You will develop strong relationships, exceed client expectations, and grow your knowledge about the investment world.

Key Responsibilities:

  • Provide customer support related queries, assisting customers in accessing information and using the platform; Answer inquiries regarding investment products (options, turbos, futures etc.) and trading systems
  • Offer information about Saxo Bank's products (Self-Investing and Asset Management) and proactively suggest these product options
  • Engage with clients about investment opportunities and inform them about current events in the market
  • Complete internal training and courses such as DSI Securities Trader and DSI Integrity

Your Profile:

  • Fluency in English (CEFR/IELTS level C1 and above)
  • Ability to work independently, prioritize tasks efficiently, and stay organized
  • Passion for helping clients and a curious problem-solving mindset
  • Completed secondary education (e.g., MBO/junior college/lycée high school/A-levels/Secondary level 2 etc)
  • Demonstrated genuine interest in learning about investing and financial markets

We Offer:

When working at Saxo, you become a Saxonian and part of a purpose-driven organization where good ideas are valued, and you can make a meaningful impact. We invest in your development, and you can expect a robust career from day one when you join Saxo – regardless of which role you take on.
We value diversity and inclusion, seeing it as a genuine source of strength to drive growth, foster innovation, and position us for long-term success.
We encourage open feedback and supportive team environments that enable employees to grow and fulfill their career aspirations.

By bringing passion, curiosity, drive, and team spirit, your learning journey will be dynamic, and your career opportunities in Saxo will be immense. At Saxo, we don't just offer a job – we provide an opportunity to invest in your future.



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