Investment Solutions Expert
23 uur geleden
We are a purpose-driven organisation where good ideas are always taken seriously, and where you can make a true impact. Our dynamic department is responsible for increasing client satisfaction (NPS - Net Promoter Score) by supporting our wider Global client service efforts.
Role OverviewAs an Investment Solutions Expert, you will be part of a team consisting of approximately 65+ Investment Specialists who help our investment clients achieve their goals. You will receive structured training from professional leads, developing your investment expertise and knowledge.
Key Responsibilities- Provide customer support related queries, helping customers to access information and use the platform; Answering queries regarding investment products (options, turbos, futures etc.) and trading systems
- Offer product-related advice and share insights about current market events with clients
- Develop solid relationships, exceed client expectations, and grow your knowledge about the investment world
- Fluency in German and Dutch so you can help our clients effectively
- You are organised, eager to learn, and able to stay on top of several tasks at the same time;
- You enjoy helping clients and have a curious and problem-solving mindset
- Completed secondary education (e.g., MBO/junior college/ lycée high school/A-levels/Secondary level 2 etc)
- Can demonstrate you have a genuine interest in learning about investing and financial markets
At Saxo Bank, we don't just offer a job – we offer an opportunity to invest in your future. When you bring passion, curiosity, drive, and team spirit, your learning journey will be dynamic, and your career opportunities will be immense. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation that values diversity and inclusion.
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