Portfolio Lifecycle Manager Service Agreements

4 weken geleden


Veldhoven, Noord-Brabant, Nederland Heliox Voltijd

Portfolio Lifecycle Manager Service Agreements

Heliox is op zoek naar een ervaren Portfolio Lifecycle Manager Service Agreements die kan bijdragen aan de transitie naar een schonere wereld. Als Portfolio Lifecycle Manager Service Agreements zorg je voor het afsluiten, verbeteren, aanscherpen en beheren van de verschillende contracten met onze klanten en servicepartners.

Je taken:

  • Opstellen, verbeteren en aanscherpen van servicecontracten en SLAs.
  • Effectief onderhandelen met klanten en servicepartners en zorgen voor naleving van afspraken.
  • Implementeren van gestandaardiseerde processen en structuren binnen contractmanagement.
  • Ondersteunen bij tenders door risicos van speciale SLA-contracten te inventariseren en financiële modellen op te zetten.
  • Ontwikkelen en beheren van SLA-standaarden.
  • Implementeren van standaard Ways of Working (WoW) met het Customer Support Team.
  • Coördineren met inkoop, monitoren van leveranciersprestaties en adviseren van interne stakeholders.
  • Identificeren en opzetten van nieuwe servicepartners ter ondersteuning van tenders en uitbreiding naar nieuwe landen.
  • Verbeteren en verfijnen van bestaande Master Service Agreements (MSAs).
  • Organiseren van regelmatige voortgangsvergaderingen en effectief onboarden van SLAs.

De perfecte match:

  • Minimaal een Bachelor werk- en denkniveau
  • 10 jaar ervaring met het managen van complexe contracten, bij voorkeur binnen een technische of industriële omgeving (installatiebranche is een pré).
  • Je werkt gestructureerd en hebt ervaring met het standaardiseren van processen.
  • Je hebt sterke onderhandelingsvaardigheden en kunt effectief communiceren met diverse stakeholders.
  • Je hebt een scherp oog voor detail en kunt risicos goed inschatten en beheren.
  • Vloeiende beheersing van Engels is verplicht, Nederlands is een plus.

Wij bieden jou:

  • Uitdagende rol: Een dynamische en uitdagende rol binnen een snelgroeiend bedrijf.
  • Ontwikkelingsmogelijkheden: Ruimte voor professionele groei en ontwikkeling.
  • Innovatieve omgeving: Werken in een innovatieve en toekomstgerichte sector.
  • Aantrekkelijke arbeidsvoorwaarden: Competitief salaris, 31 vakantiedagen, bonus, pensioen, en reiskostenvergoeding.

Over Heliox:

Heliox is een belangrijke speler in snelle laadsystemen voor openbaar Vervoer en e-trucks. In 2017 hebben we een van de eerste en grootste snelle laadinfrastructuren voor e-bussen in Eindhoven geïnstalleerd. Met ons hoofdkantoor in Veldhoven en aanwezigheid in meerdere landen, werken we aan een duurzame wereld waar een naadloze laadervaring standaard is voor elk elektrisch voertuig, waardoor we onze dagelijkse levens transformeren. Sinds December 2023 zijn we onderdeel van Siemens.



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