Business Process Manager Tikkie

1 maand geleden


Amsterdam, Noord-Holland, Nederland ABN AMRO Voltijd
Job Title: Business Process Manager Tikkie

About the Role:
We are seeking an experienced Business Process Manager to join our team at ABN AMRO. As a Business Process Manager, you will be responsible for driving our scalable growth to new heights by identifying, analyzing, and documenting business processes.

Key Responsibilities:
- Identifying and documenting all end-to-end processes at Tikkie.
- Adding structure and bringing BPM to the next level through continuous improvement.
- Initiate BPM governance throughout the entire company and help colleagues to understand the processes.
- Overseeing 1-2 risk areas. You will be tasked with identifying, assessing, and mitigating potential risks in these specific domains to ensure organizational stability and compliance.
- Collaborate closely with Tikkie Operations, Products and Tech teams and other relevant stakeholders.

Requirements:
- Proven experience as a Business Process Manager or in a similar role.
- Experience in one or multiple non-financial risk areas, such as Know Your Customer (KYC), fraud, changing laws and regulations, compliance, financial reporting, or Information Technology (IT).
- An active communication style and knows how to engage the rest of the company.
- Good understanding on documenting and visualising processes in an efficient way, explainable to a wide group of stakeholders.
- Track record of data-driven process improvements, preferably in a fast-changing and complex working environment.
- Interest in learning what data can do in terms of process identification and improvement.
- You are fluent in the English language, both in writing and speaking.

About Us:
Tikkie is not just an app; it's an integral part of Dutch culture and the leading free finance app in the Netherlands. We started as a start-up initiative by ABN AMRO and have since become a tremendous success, revolutionizing payments in the country with our incredibly easy, fast, and fun payment functionality.

What We Offer:
- Competitive salary
- 11% Benefit budget, paid out monthly or convertible into fringe benefits such as a mobile phone, bike, wearables, or extra time off.
- 25 days of annual leave
- Personal development budget of €1,000 per year for self-directed learning
- 5 \"banking for better days\" which are days off that you can utilize for personal development or voluntary work.
- Mobile phone subscription.
- Public transportation card tailored to your needs or a monthly travel allowance.
- Ergonomic home office setup including an adjustable desk, office chair, and an extra screen or laptopstand.
- ABN AMRO Contract and comprehensive pension scheme for a secure future.
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