Senior Technical Expert

21 uur geleden

Drunen, Noord-Brabant, Nederland Wärtsilä Voltijd

Unlock Your Potential as a Senior Technical Expert

Wärtsilä is a world leader in marine technology, driving the industry's transformation towards a decarbonised and sustainable future. With a wide portfolio and service network, we deliver efficient, safe, and sustainable integrated products and solutions to enhance our customers' businesses.

Did you know that shipping is the world's most efficient mode of transportation, and approximately 80% of world trade is carried by sea? We're committed to changing the course towards an interconnected and cleaner maritime future, and we're seeking a talented Senior Technical Expert to join our skilled Technical Services team.

What You'll Be Doing

As a Senior Technical Expert, you'll be at the forefront of the maritime industry, providing high-level technical support for our propulsion products to customers and stakeholders worldwide. You'll handle maintenance and troubleshooting for all propellers, waterjets, and energy-saving devices in the Marine Power portfolio.

Our Technical Services team ensures customer satisfaction by providing high-quality and on-time technical support, enabled by world-class competences in propulsion equipment. The propulsion products consist of steerable- and transverse thrusters, controllable pitch propellers, reduction gears, water jets, reduction gearboxes, rudders, and advanced control systems.

Your Responsibilities

  • Ensure customer satisfaction by providing on-time support in accordance with Wärtsilä quality.
  • Handle technical requests from external and internal customers for support on installation, commissioning, operation, maintenance, and repair activities worldwide.
  • Provide input for product improvement and create Service Bulletins.
  • Participate in and perform root cause analyses.
  • Perform expert technical field investigations and screening of field service reporting.
  • Participate in and contribute to product development activities.
  • Closely cooperate with partner teams within Technical Service Propulsion and Expert Services to enable efficient world-class support.

What You'll Need

  • B. Sc. or M. Sc. in mechanical engineering, marine engineering, or equivalent.
  • Strong experience with mechanics, hydraulics, machinery controls, and propulsion systems/rotary equipment.
  • Relevant experience with marine equipment operations and/or installation and maintenance will be considered an advantage.
  • Technical reporting skills.
  • Excellent communication skills and a collaborative mindset.
  • A structured, analytical, and proactive way of working.
  • A customer-oriented and service-minded approach.
  • Fluency in English, both verbal and written.
  • Fluency in Dutch and/or Norwegian will be considered an advantage.
  • Willingness to travel on occasion.

Why Wärtsilä?

We believe in empowerment, ownership, and taking responsibility for our work. We support each other's growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We're authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely.

Contact & Next Steps

If you're eager to be part of this ambition, we encourage you to submit your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We'll be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.

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