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Business Support Specialist
2 maanden geleden
About the Role:
We are seeking a highly motivated and organized Business Support Medewerker to join our team at Logicall. As a Business Support Medewerker, you will be the link between our operations, customers, and systems. Your primary responsibility will be to ensure the smooth operation of our business, handling tasks such as mail management, phone answering, and planning sheet updates.
Key Responsibilities:
- Bijhouden Mail Box
- Aannemen telefoon
- Update planningsheet DE/BE
- Versturen planning
- Opvolgen routes
- Controle kwaliteit afgemelde orders
- Admin Manco zendingen
- Binnen gekomen issues controleren en documenteren
- Bijwerken interne doorbelasting
- Status check open orders 835
- Speciale/ Spoed opdrachten opvolgen
- Proactief klanten informeren
- Afspraken maken met klanten
- Bijwerken lead time sheet
- Uren verwerken
- Facturatie voorbereiden
- Projecten voorbereiden
Requirements:
- Minimaal een MBO-opleidingsniveau
- Uitstekende communicatieve vaardigheden
- Vaardigheid in de Nederlandse, Engelse en Duitse taal.
- Proactief denkvermogen en sterke probleemoplossende vaardigheden.
- Goede samenwerkingsvaardigheden met verschillende interne teams.
- Ervaring met klantenservicesoftware en CRM-systemen wordt gewaardeerd.
- Flexibel en in staat om effectief te werken onder druk.
What We Offer:
- Een uitdagende functie binnen een team dat streeft naar uitmuntende service.
- Mogelijkheden voor persoonlijke en professionele ontwikkeling.
- Een positieve en dynamische werkomgeving waarin je je talenten verder kunt ontplooien.
- Vakantiegeld %.
- Vakantie- / verlofdagen.
- Pensioen opbouw vanaf dag 1.
- Fulltime werk.
