Technical Assistance Specialist
3 weken geleden
We are seeking a highly skilled Technical Assistance Specialist to provide technical support to our customers. The ideal candidate will have a degree in Computer Science or a related field, as well as experience in customer service and technical support. They should also have excellent communication and problem-solving skills, and be able to work independently.
Key Responsibilities
* Provide technical assistance to customers via phone, email, or in-person
* Troubleshoot software and hardware problems
* Respond to customer inquiries and provide technical advice
Requirements
* Bachelor's degree in Computer Science or a related field
* 2+ years of experience in customer service and technical support
* Excellent communication and problem-solving skills
* Ability to work independently
What We Offer
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
How to Apply
Interested candidates should submit their resume and cover letter to be considered for this exciting opportunity.
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