Business Systems Analyst
3 weken geleden
About the Role
We are seeking a highly skilled Business Analyst to join our team at Solera, working closely with stakeholders to deliver added value solutions to our customers. The ideal candidate will have a strong understanding of business systems and processes, with excellent analytical and problem-solving skills.
Key Responsibilities
- Gain a deep understanding of our products and services, including personas and use cases
- Align with our Demand Management process to prioritize features with the highest value
- Elaborate requirements by defining epics and user stories, including registration in JIRA
- Perform testing, including automated testing and acceptance testing by customer groups
- Develop product documentation, such as user guides and release notes
- Update, implement, and maintain procedures
- Handle 2nd and 3rd line service requests
- Support sales and account management with in-depth product knowledge during product presentations
Requirements
- At least 3 years of business analyst experience with B2B web applications
- Dutch mandatory, with strong written and communication skills in English, and additional languages a plus
- Problem-solving, analytical, and conceptual skills
- Excellent communication and team skills, with the ability to communicate requirements efficiently to teams involved
About Solera
Solera is a leading provider of software and services to the insurance and automotive industries. We are committed to delivering innovative solutions that meet the evolving needs of our customers.
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