Business Systems Analyst

3 weken geleden


Nieuwegein, Utrecht, Nederland solera Voltijd

About the Role

We are seeking a highly skilled Business Analyst to join our team at Solera, working closely with stakeholders to deliver added value solutions to our customers. The ideal candidate will have a strong understanding of business systems and processes, with excellent analytical and problem-solving skills.

Key Responsibilities

  • Gain a deep understanding of our products and services, including personas and use cases
  • Align with our Demand Management process to prioritize features with the highest value
  • Elaborate requirements by defining epics and user stories, including registration in JIRA
  • Perform testing, including automated testing and acceptance testing by customer groups
  • Develop product documentation, such as user guides and release notes
  • Update, implement, and maintain procedures
  • Handle 2nd and 3rd line service requests
  • Support sales and account management with in-depth product knowledge during product presentations

Requirements

  • At least 3 years of business analyst experience with B2B web applications
  • Dutch mandatory, with strong written and communication skills in English, and additional languages a plus
  • Problem-solving, analytical, and conceptual skills
  • Excellent communication and team skills, with the ability to communicate requirements efficiently to teams involved

About Solera

Solera is a leading provider of software and services to the insurance and automotive industries. We are committed to delivering innovative solutions that meet the evolving needs of our customers.


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