Skilled Servicedesk Specialist
4 weken geleden
Job Title: Skilled Servicedesk Medewerker
Job Summary:
We are seeking a skilled Servicedesk Medewerker to join our team at Jobfinity. As a Servicedesk Medewerker, you will be responsible for providing 1st line support to our users, working with your team to deliver customer-friendly support, and contributing to the development of our ICT environment.
Key Responsibilities:
- Deliver 1st line support to users of the network
- Work with your team to provide customer-friendly support
- Contribute to the development of our ICT environment
- Provide support for problems with peripheral equipment (printers/scanners/tablet/smartphones)
- Contribute to migration and installation projects to develop our ICT environment
- Document and maintain documentation on management and support (e.g., writing user manuals for customers)
Requirements:
- MBO level 3 or 4 IT diploma
- Microsoft certification is a plus
- At least 1 year of recent experience in a similar role
- Knowledge of and experience with: Microsoft Active Directory, Windows 7 and 10, Exchange, Microsoft Office, Citrix, Mobile Device Management (smartphones, tablets, etc.), and workspace management (laptop, pc, and thin client)
- Proactive and flexible attitude
- Experience with TOPdesk is a plus
- Excellent knowledge of the Dutch language. You have a good command of English and German
What We Offer:
This is a great flexible assignment. If you want, you can work for two months, but if you like working with Jobfinity, you can also join our team and work on various assignments for our clients in the Nijmegen/Arnhem/Amersfoort region. We also offer the opportunity to obtain certifications such as MCSA Windows 10, MCSA Office 365, ITIL, etc. We believe that knowledge is essential for your career, and we will help you obtain these certifications. If you obtain a certification with us, you will receive a nice extra on your salary slip.
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